Cari Kerja:
contoh: marketing manager atau administrasi jakarta

Fw: IT Operation Staff at Angkasa Pura Supports

Perusahaan: job vacancy
Tanggal Posting: 08 Apr 2013


From: Donny Osman <>
To:
Sent: Monday, April 8, 2013 2:42 PM
Subject: IT Operation Staff at Angkasa Pura Supports





Regards,
Donny Osman•– Human Resource & General Affair Manager

PT. Angkasa Pura Suport•|•Gedung Center for Excellence, Jl. Tabing No. 16 Kemayoran, Jakarta Pusat 10610 – Indonesia
Tel: +62 21 65866496, Fax: +62 21 65866497, Mobile: +62 8119301917, Web:•www.angkasapura-supports.com
The information in this e-mail (including any attachment) is confidential and intended to be for the use of the addressee(s) only. If you have received the e-mail by mistake, any disclosure, copy, distribution or use of the contents on the e-mail is prohibited, and you must delete the e-mail from your system. As e-mail can be changed electronically, PT. Angkasa Pura Suport assumes no responsibility for any alteration to this e-mail or its attachments. PT. Angkasa Pura Suport has taken every reasonable precaution to ensure that any attachment to this e-mail has been swept for virus. However, PT. Angkasa Pura Suport does not accept any liability for damage sustained as a result of such attachment being virus infected and strongly recommend that you carry out your own virus check



Are you looking for exciting career?•Are you fell that you
might be interested in working in an airport environment? Are you ready for
some cool things in airport environment that you won’t see the pictures in the
internet?

Angkasa Pura Supportsis one among 4 subsidiary companies established in 2012 by
Angkasa Pura Airports in order to achieve its vision as a World Class Airport
and a World Class Company. The contribution of Angkasa Pura Supports is to
increase the Angkasa Pura Airport’s customer satisfaction index by
concentrating in 3 parts which are : Services, Facilities and Personnel.

We are seeking for highly qualified individuals to join our
company to meet the current and future growth for:

IT Operations Staff

Job
Location:Airport

Job
Description:
-
Provide field operations support to internal and external customers in
accordance with the terms of the customer contract and Service Level Agreements
(SLAs).
- To ensure the correct functioning and maintenance of all internal and
external customer IT equipment and services.
-
Carry out local repairs of faulty equipment and services to the highest
standards and co- ordinate the resolution with the appropriate resolver
group.
- Ensure shortest possible repair cycle by initiating the timely return
of faulty Customer equipment according to the customer maintenance contract and
SLAs and monitoring closely the replacement of faulty items and spares.
-
Manage the replacement of faulty equipment through the use of spares, and
ensuring the timely replenishment the spare according to prescribed
availability and sparing policy.
- Use the appropriate tools and equipment to
perform the installation, intervention, and repairs in accordance with the
Field Operations guidelines and instructions where provided.
- Reporting and
escalating all observed problems to proper operational escalation points.
-
Carry out preventive maintenance of equipment in accordance with agreed
schedules and to manufacturer specifications.
- Perform tests on hardware and
software components and be responsible for the co-ordination of local
acceptance testing with Customers and 3rd parties.

Knowledge
and Skills:
-
Fluent verbal and written communication skills in English language and the
local in- country language (Including any regional language requirement)
-
Operating knowledge of Microsoft Office products.
- Knowledge and understanding
of LAN protocols
-
Ability to support and troubleshoot Ethernet networks.
- Understanding and the
ability to install and configure servers and workstations (Microsoft/Unix/Thin
Clients) including operating system software to component level.
- Installation
and configuration of end user applications and software.
- Understanding of WAN
infrastructures and data communications technologies such as DSL, ISDN, Leased
Lines, IP VPN, Frame Relay, ATM.
- Knowledge of ITIL and Service Management
practices and procedures
- Ability to support Cisco LAN/WAN equipment
-
Knowledge of Airline applications and Terminal Emulators.

All applicant will be treated in high confidential. Please send
a comprehensive resume with handphone number and latest photograph within 1
week to address below:

Donny Osman – HR & GA Manager
PT. Angkasa Pura Suport

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